Privacy Policy
Effective Date: October 17, 2024
At HEATLUX, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website viralheatlux.com or purchase our products and services.
1. Information We Collect
We may collect the following types of personal information when you interact with HEATLUX:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card or other payment details used to process orders.
- Technical Data: IP address, browser type, and information on how you interact with our website (e.g., browsing behavior, cookies).
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process and deliver your orders accurately and efficiently.
- Customer Support: To respond to your inquiries, provide customer service, and assist with technical support.
- Marketing and Communications: To send you product updates, promotional offers, and newsletters if you opt in to receive them.
- Website Improvements: To analyze website usage and improve our services and website functionality.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With third-party service providers who assist us in processing payments, fulfilling orders, or providing customer support.
- Legal Obligations: If required by law or to comply with a legal process, we may disclose your personal information to authorities.
4. Data Security
HEATLUX takes the security of your personal information seriously. We implement a variety of security measures, including encryption, secure servers, and firewalls, to protect your information from unauthorized access, alteration, or disclosure.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies, but doing so may affect certain functionalities of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information at any time.
- Deletion: You may request that we delete your personal data unless it is required for legal or business purposes.
- Opt-out: You can opt out of marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to the Privacy Policy
HEATLUX reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
HEATLUX
Address: 2629 Hillcrest Lane, Irvine, California, United States
Phone Number: +1 (949) 852-8241
Email: Info@viralheatlux.com
